Privacy Policy

When you submit a form on this site, such as starting service, requesting a quote, or joining a community waitlist, we collect the details you provide. That typically includes your name, your community or city, and the email or phone number you give us, plus any notes you add.

We use your information to respond to your request, confirm whether your community is on a route, schedule and provide service, and follow up about your inquiry. For waitlist requests, we use your community to understand where demand is concentrated so we can plan new routes.

We do not sell your personal information. We share it only as needed to operate the business, for example with service providers that help us run the site or communicate with you, and only as necessary to deliver the service you requested or as required by law.

When we perform service, we may take photos of the work for quality verification and to show our results, including in our marketing. We do not publish client names or family imagery, and we avoid deliberately identifying details. You can opt out of marketing use at any time using the contact details in the footer.

We keep your information for as long as needed to provide service and for reasonable business and legal purposes. You may ask us to update or remove your details using the contact information in the footer.

You can ask what information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal obligations we have to retain it. Reach us using the contact details in the footer to make a request.

We take reasonable steps to protect the information you share with us. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security, but we work to safeguard your details.

We use privacy-conscious product analytics to understand how visitors use the site, which pages they view, and whether the waitlist form works well. This may set cookies or similar identifiers in your browser. We use it to improve the site, not to sell your information. You can limit it through your browser settings or a tracking blocker.

Questions about this policy can be directed to Allied Coastal using the phone or email in the footer.